Apptigrage Part., LTD (the “Company,” “we,” or “us”) values your privacy. This policy explains how we collect, use, disclose, and protect the personal data we receive through the APPTIGRADE website.
This English version is a translation provided for your convenience. If it differs from the Thai version, the Thai version prevails.
1. Data Controller
Apptigrage Part., LTD is the data controller of the personal data collected through the APPTIGRADE website under Thailand’s Personal Data Protection Act B.E. 2562 (2019) (the “PDPA”). You can reach us about your personal data through the contact details in the last section of this policy.
2. Personal Data We Collect
We collect only the information you enter and submit through our contact form, namely:
- Your first and last name
- Your email address
- Your phone number
- The service you are interested in, and any additional details you choose to provide
- The date and time of submission, and the address of the web page the form was sent from
We do not ask for sensitive personal data, such as health, religious, or biometric data. Please do not include this type of information in the additional details field.
4. Purposes and Legal Bases
- To contact you, provide consultation, and prepare quotations at your request, on the legal basis of taking steps at your request prior to entering into a contract, and of the consent you give in the form.
- To keep a record of our communications and prevent spam, so that we can continue to serve you, on the legal basis of our legitimate interests.
- To comply with the law, where we have a legal obligation to retain or disclose data.
We will not use your data to send you marketing communications unless you have given your separate consent.
5. Disclosure and International Transfers
We do not sell, rent, or trade your personal data. We disclose it only in the following cases:
- Google LLC, the provider of Google Sheets, Gmail, and Google Apps Script, which we use to receive and store form submissions, acting as our data processor. Your data may be stored on servers outside Thailand, where Google applies personal data protection measures in line with international standards.
- Government agencies or other legally authorized persons, when required by an order or by law.
6. Data Retention
We keep form data for no longer than 2 years from your most recent contact with us. If you are our customer, data relating to your contract is kept for the periods required by law, such as accounting and tax laws. Once the applicable period ends, we delete the data or anonymize it so that it can no longer identify you.
7. Data Security
Form data is sent over an encrypted connection (HTTPS). We restrict access to the data to the staff responsible for responding to you and providing our services, and we apply appropriate security measures to the accounts used to store it.
8. Your Rights
As a data subject, you have the right under the PDPA to:
- Access your data and obtain a copy of it
- Have your data corrected so that it is accurate and up to date
- Have your data erased, destroyed, or anonymized
- Restrict the use of your data, or object to its collection and use
- Receive your data, or have it transferred to another party
- Withdraw your consent at any time, without affecting any use of your data made before the withdrawal
- Lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) if you believe we have not complied with the law
To exercise these rights, email us at Apptigrade@gmail.com. We will respond within 30 days of receiving your request and may ask for additional information to verify your identity before taking action.
9. Changes to This Policy
We may update this policy from time to time. The latest version will be published on this page with its effective date. If we make significant changes, we will announce them on the website. For the conditions of using this website, see our Terms of Use.
10. Contact Us
If you have any questions about this policy or wish to exercise your rights regarding your personal data, please contact us:
- Apptigrage Part., LTD
- Address: Warin Chamrap District, Ubon Ratchathani, Thailand
- Email: Apptigrade@gmail.com
- Phone: 064-2726632